Prospecting is the initial step in the process in which businesses and companies identify potential customers. Prospecting is essential to a company or businesses financial gains as determining who may purchase products and services from your company will allow you to more effectively market your products and services.
The Five P’s of Prospecting
The five P’s in prospecting are what mainly affect prospecting. These five P’s are purpose, preparation, personalization, perseverance, and practice.
- Purpose: Purpose is the first step in a successful prospecting campaign. Purpose sets clear goals and objectives for your company or business.
- Preparation: Preparation refers to collecting information on your products and services, and on the demographic of your target customers.
- Personalization: Personalization refers to building the strengths of your company or businesses’ communications and pitch to play off of your products and services.
- Perseverance: Perseverance refers to consistent efforts despite failure in the prospecting process. Perseverance will allow you to grow from mistakes and failures during the prospecting process.
- Practice: Practice involves continuously honing communication and prospecting skills in order to effectively market your company’s products and services.
Prospecting Examples
- Cold Calling: Cold calling involves reaching out to a potential customer, via call, with whom you have had no prior relationship with, in order to market your products or services.
- Cold Emailing: Cold emailing involves reaching out to a potential customer, via email, with whom you have had no prior relationship with, in order to market your products or services.
- Social Business Apps: Apps such as Instagram, Snapchat, and TikTok certainly are ways to identify potential customers. However, more professional apps such as LinkedIn and Indeed can also provide potential customers while also appearing more formal.
- Warm Calling: Warm calling involves reaching out to potential customers, via call, who have shown some sort of interest in your company’s products or services in the past.
- Warm Emailing: Warm emailing involves reaching out to a potential customer, via email, who have shown some sort of interest in your company’s products or services in the past.
Successful Prospecting Campaign Structure
- Research: Research potential customers, identifying whom and how your products and services may benefit them in any way.
- Prioritize: Acquiring potential customers' contact information for future sales efforts.
- Communicate and Reach Out: In this step, companies and businesses should begin the prospecting process and identify potential customers.
- Evaluate and Improve the Process: Evaluate the effectiveness and success of your prospecting process.
Factors Affecting Prospecting
- Market Demand: Demand for your product and services is one factor affecting the prospecting process.
- Economy Status: If the economy is thriving, demand for products and services may increase proportionally. However, if the economy is struggling, then demand for products and services will also decrease.
- Pricing of Products and Services: Pricing is another huge factor that affects the prospecting process, as pricing can scare or attract customers to or from your products and services.